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City of Waukesha, Wisconsin

Prompt Heating & Air Conditioning Reviews

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Already a fan of Waukesha's best HVAC contractor? Leave us a review on Google! We also have a TON of reviews with an independent customer satisfaction firm we use to evaluate our performance.

Featured reviews:

Johnney Cha

January 2022
"Best experience with customer service I had. Shout out and a BIG THANK YOU to Ty who serviced my furnace. Ty was very professional and shared a lot o

"Best experience with customer service I had. Shout out and a BIG THANK YOU to Ty who serviced my furnace. Ty was very professional and shared a lot of information about my furnace; what went wrong and how to keep furnace in tip top shape. Went the extra mile for me by being in the icy cold temperature to rectify intake and exhaust pipes. Prompt Heating & Air Conditioning LLC will definitely be my go to for any HVAC service in the future."

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Jill Rekowski

December 2021
"Ty was able to install the right furnace system for our home. Very personable, honest and reliable. Great communicator through the entire process. I

"Ty was able to install the right furnace system for our home. Very personable, honest and reliable. Great communicator through the entire process. I would highly recommend Prompt Heating to anyone and everyone!"

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Ron Sanchez

December 2021
"Do yourself a favor and give Ty a call with any of your HVAC needs. He is trustworthy, reliable, prompt (as the name implies :-) and stands by his wo

"Do yourself a favor and give Ty a call with any of your HVAC needs. He is trustworthy, reliable, prompt (as the name implies :-) and stands by his work. Can't ask for any more than that."

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Joe Roy

September 2021
"Ty is an amazing, knowledgeable technician but he is an even more amazing man. There is never an upsell or pressure. He tells you like it is and neve

"Ty is an amazing, knowledgeable technician but he is an even more amazing man. There is never an upsell or pressure. He tells you like it is and never exaggerates. I trust him 100%."

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Lori A

June 2021
"Call Prompt when u need HVAC help of any kind. This guy is super helpful and knowledgeable. Very clean and very good pricing. Don't bother with the r

"Call Prompt when u need HVAC help of any kind. This guy is super helpful and knowledgeable. Very clean and very good pricing. Don't bother with the rest when you really should call PROMPT."

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Tony Cha

June 2021
"Ty was a pleasure to hire for the installation of my new AC unit. I chose Prompt, because Ty explained to me why my old unit was not working, what he

"Ty was a pleasure to hire for the installation of my new AC unit. I chose Prompt, because Ty explained to me why my old unit was not working, what he can do to improve my system and gave me a reasonable price. Not and estimate where the price was going to go up due to unforeseen hick ups. I called the large co, and they sent out a sales rep. It really seemed like he was trying to upsell me on their products and hope I would sit down with him to go over options. Man I hate that! I also looked into weekend installers (a friend of a friend that could do it for half the price) sure their price was about $500 less, but it did not come with any guarantees and it was for a lesser unit. Knowing I can trust Ty, and he will stand by his work and products he uses... there was only one easy choice. Prompt Service Heating & AC!! Thanks again Ty"

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Susan Thompson

May 2021
"Ty the HVAC installer was informative and knowledgeable. He gave me options on how to repair or replace my central air unit and then left it up to me

"Ty the HVAC installer was informative and knowledgeable. He gave me options on how to repair or replace my central air unit and then left it up to me on what I wanted to do. I opted to replace my 30 yr old furnace and central air unit. He had all of the parts within 1 week and installed both units within a day and half. Ty cleaned everything up like he was never here. Both units are working perfectly. I am very happy with the service that he provided."

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Alex K.

February 2021
"I had the absolute best experience with Prompt Heating and AC LLC. Ty was very, very knowledgeable and always had the answers to all of the many ques

"I had the absolute best experience with Prompt Heating and AC LLC. Ty was very, very knowledgeable and always had the answers to all of the many questions that I had. He also taught me a few things along the way which I truly appreciated! They were super quick with responding and setting up a date and time to install my new furnace. I definitely plan on using them for future problems/maintenance of my furnace and AC. You won't go wrong with them!!"

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-Alex K.

Kanghleedu H

December 2020
"We had an amazing experience with Ty! Thank you so much for your absolute prompt service. Your Company name fits your great service! PROMPT INDEED! T

"We had an amazing experience with Ty! Thank you so much for your absolute prompt service. Your Company name fits your great service! PROMPT INDEED! Thanks again!"

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Brian D

October 2020
"Without having a go-to guy for a furnace repair, I did what everyone does and did a Google search and came across Prompt. I saw how highly rated they

"Without having a go-to guy for a furnace repair, I did what everyone does and did a Google search and came across Prompt. I saw how highly rated they are and decided to go with them and it was absolutely the right call. Ty promptly was able to get service scheduled and came out and went above and beyond on my furnace repair at a fair price. He walked me through everything that he was going to do and when he was done with the job he left the work area spotless. I highly recommend Prompt and will be using them for my AC / furnace tune ups going forward and know I can trust them when repairs are necessary again in the future."

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Paul L

August 2020
"Ty was great to work with, very professional and informative. He arrived exactly when he said he would and charged what he quoted, and I feel it was

"Ty was great to work with, very professional and informative. He arrived exactly when he said he would and charged what he quoted, and I feel it was a fair price for the service considering the amount of time and work he put into it. Thanks Ty. Hopefully, we don’t have HVAC issues in the future, but you will be our first call if we do."

George Hinkens

June 2020
"Ty is always great to work with.  He came out on a holiday and made sure to have one of our tenant's air conditioning working again and explaine

"Ty is always great to work with.  He came out on a holiday and made sure to have one of our tenant's air conditioning working again and explained everything thoroughly."

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