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City of Waukesha, Wisconsin

Prompt Heating & Air Conditioning Reviews

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Already a fan of Waukesha's best HVAC contractor? Leave us a review on Google! We also have a TON of reviews with an independent customer satisfaction firm we use to evaluate our performance.

Featured reviews:

Val A.

January 2017
"Awesome customer service Ty is great!!!!! Very fair prices! Was able to install my unit after calling and inquiring a few days prior. I had some conc

"Awesome customer service

Ty is great!!!!! Very fair prices! Was able to install my unit after calling and inquiring a few days prior. I had some concerns after the installation and he came by the very next day free of charge. He is very friendly and accommodating and I highly recommend him! I can't say enough great things about my experience."

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Leah S.

July 2017
"Ty was so helpful and prompt when our air conditioner needed repairs! We are new home owners and he made sure to make this difficult situation less s

"Ty was so helpful and prompt when our air conditioner needed repairs! We are new home owners and he made sure to make this difficult situation less stressful on us! He was out to our house the same day that we requested services, and had everything back up and running within a few short hours (during a heat spell as well when I'm sure the company was extremely busy). He was also so friendly throughout the entire process as well as trustworthy and personable! He was very knowledgeable about the air conditioner and knew exactly what we needed! We are definitely recommending Prompt Heating to everyone we know!
Thank you so much Ty and Prompt Heating!
Josh, Leah, and Cora"

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Alana Platt

September 2016
Prompt, courteous, and honest.  100% recommend! Find this review on Google

Prompt, courteous, and honest.  100% recommend!

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Scott Corley

September 2017
Ty was "prompt," and offered careful and expert service. He will be my first call for future HVAC needs. Find this review on Google

Ty was "prompt," and offered careful and expert service. He will be my first call for future HVAC needs.

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Elise Lorenz

September 2014
As a customer of Prompt Heating and Air Conditioning we were very pleased with the installation of our air conditioner. The service and time spent was

As a customer of Prompt Heating and Air Conditioning we were very pleased with the installation of our air conditioner. The service and time spent was excellent. We were also very pleased with the work that was done on installing an exhaust fan in the basement to help with humidity.

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Jena Schroeder

September 2014
Ty replaced the thermal couple on my hot water heater. He also showed and explained to everything he did. He also showed me how to relight the water h

Ty replaced the thermal couple on my hot water heater. He also showed and explained to everything he did. He also showed me how to relight the water heater. The over all experience was great and I will be calling him again next time I need service.

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Jeff Bogenschneider

September 2016
I would recommend Prompt.  I chose them because they we're close by and am happy I did, I feel like we got great service and a better price then

I would recommend Prompt.  I chose them because they we're close by and am happy I did, I feel like we got great service and a better price then we would have with a higher overhead outfit.

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Jennifer Weyer

September 2017
I would recommend Prompt Heating for any HVAC needs.  They are honest and reliable.  He also didn't mind my dogs hanging around :) Find this

I would recommend Prompt Heating for any HVAC needs.  They are honest and reliable.  He also didn't mind my dogs hanging around :)

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Tina Strutz

September 2014
We have had great experiences with Prompt Heating and Air Conditioning. The name says it all. They are a company we can trust and would certainly reco

We have had great experiences with Prompt Heating and Air Conditioning. The name says it all. They are a company we can trust and would certainly recommend to others. We were without hot water and they came in and fixed our water heater that same day! Extremely nice service and will be using them in the future.

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Emily Aileen

September 2017
Ty was GREAT! Prompt means prompt. He talked me through everything in a way I could understand, leaving out no details. He gave me tips on money savin

Ty was GREAT! Prompt means prompt. He talked me through everything in a way I could understand, leaving out no details. He gave me tips on money saving maintenance for my AC unit and helpful ideas on how to replace my thermostat. Pricing was MORE than fair in comparison to what I've seen from other places. He knew the issue just my listening to the AC unit, swapped the part and it was back up and running. Ty was on time, diagnosed the problem, fixed the problem, I paid him and he was in and out in 30 minutes.

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Monias Hannah

September 2017
Words cannot describe this man. He's the most honest and heartfelt, selfless person I've ever met to service my home. He's so sincere and very helpful

Words cannot describe this man. He's the most honest and heartfelt, selfless person I've ever met to service my home. He's so sincere and very helpful. He didn't even charge me and when I offered to pay him for his services he declined it. I can go on and on about this man but please use him. You won't be disappointed.

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Aaron Janasiak

September 2018
Responded very quickly to a heating emergency where I had no heat in negative temps. Diagnosed the problem immediately, explained it to me, got to wor

Responded very quickly to a heating emergency where I had no heat in negative temps. Diagnosed the problem immediately, explained it to me, got to work and had it working right away. Even gave me some AC tips for the summer. Will definitely continue to use his service.

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