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Already a fan of Waukesha's best HVAC contractor? Leave us a review on Google! We also have a TON of reviews with an independent customer satisfaction firm we use to evaluate our performance.
Already a fan of Waukesha's best HVAC contractor? Leave us a review on Google! We also have a TON of reviews with an independent customer satisfaction firm we use to evaluate our performance.
Working with Ty has been great! He always makes room for us in his schedule and comes out quickly. He is extremely knowledgeable and a pleasure to work with. He explains every step and does not jump to pricey and potentially unnecessary tests. We HIGHLY recommend Ty and will continue to use him for all of our heating and cooling needs!
They do GREAT work, fair pricing, friendly and very professional. Would HIGHLY recommend calling them if you need heating or cooling. They can give you a quote and get the job done. Do tune ups and new. Give them a call you won't be sorry.
Ty is very professional, prompt, and straightforward. He knows what he's doing, and he communicates it without pressure to buy. He will help you make the right decision for yourself.
On time, inspected and adjusted and gave me a complete report. I would highly recommend this company. Reasonably priced. My dog Gentle also gives 5 stars. She liked Ty a lot.
Had problems with my furnace this past weekend and decided to call because of all the reviews.. Ty came out checked the furnace and fixed the problem ..Very pleasant and knowledgeable..Informed me about future upkeep to maintain it.. It's running just fine now.. Would highly recommend...
Ty was knowledgeable, courteous, and responsive to our hydronic heat issues. Great job!
This company is great. Excellent work, very reasonably priced as well as very informative on future possible updates needed. Didn't act in a hurry to leave, took his time and was very nice. If needed, will definitely do business with them again. Thank you so much.
Called at 7 o'clock at night and got step by step instructions on fixing my issue, and received a call back to check in, and scheduled a tune up
Our technician Ty was very knowledgeable and helpful and even offered to return to make adjustments to his work. We would highly recommend to friends and family
Best experience ever! Called after hours when our furnace went out. Owner answered and right away offered to give me some trouble shooting tips. The information he offered did the trick. Now to me this is true honest customer service. Most businesses would have told us they’d have to come out to see the problem. Instead he gave us a couple things to try and said he’d call us back in a few minutes so we could try his suggestions. Sure enough he definitely knows his stuff and yes he followed up as promised.
This is our 2nd experience with Prompt and we will continue to use them for our heating and cooling needs
"My wife and I were looking to install an AprilAire unit to combat the dryness of the winter heating season. Ty Schmidt (our service Technician) installed the unit and maintenanced the furnaces (we have two forced air units). Everything was done wonderfully. We will use Prompt Heating and Air again and would gladly recommend to anyone."
"Ty has serviced our furnace and AC for several years now. His prices are competitive and his work is done efficiently and done right the first time. Our first time using him was after two other companies told us our 3 year old furnace needed to be replaced. Ty found the faulty parts and replaced them. A few years later now, it's still running just fine. Since then, we've used Ty for maintenance."
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