We love the same things you love
Feeling comfortable at home and at work and taking care of the people in our lives.
We provide full-service central air maintenance for home and light commercial cooling systems (no chillers) throughout Waukesha County and surrounding areas. Our technicians are pet-friendly, on-time and work clean. You’ll always get a plain-language explanation of the work and full cost ahead of time. We give 30-minute appointment windows to minimize disruption to your schedule.
Prompt Heating & Air Conditioning offers an HVAC service plan with seasonal maintenance and discounts on AC units.

A technician will thoroughly inspect and evaluate your air conditioner and cooling system. During your AC tune-up, we’ll:
Don’t wait for a heatwave to test your air conditioner. Call Prompt Heating & Air Conditioning to book preventive maintenance and stay cool all summer long.
It depends on the state of your air conditioner and what we find during the inspection, but generally around an hour.
If repairs, replacement parts or refilling refrigerant are needed, it could take longer.
AC tune-ups aren’t worth it when the technician sent to your home doesn’t know what s/he’s doing, starts with a sales pitch, uses fear tactics or otherwise wastes your time. Unfortunately, this happens all too often, leaving homeowners thinking AC tune-ups aren’t necessary.
AC tune-ups are more than worth it when you choose a company looking to extend the life of your current unit and earn your trust. We have dozens of positive reviews from clients across Southeastern Wisconsin who appreciate our straightforward approach and fair pricing.
Like all machines, air conditioners have many different parts and require regular maintenance to run efficiently. Depending on the brand, you may be required to get a yearly AC tune-up to comply with the manufacturer's warranty program.
When done properly, AC tune-ups can also help prevent equipment failure, boost efficiency and give you worry-free home cooling all summer.





We service all major brands of residential and light commercial air conditioners, including (but not limited to):
How to make your air conditioner last longer 
To extend the life of your air conditioner, schedule regular maintenance and tune-ups both before and after the season, and routinely clear any debris from around the unit. Before winter, cover the outdoor unit for added protection — if water seeps into the condenser coils and freezes, it can cause damage. Throughout the colder months, monitor for snow and ice buildup on top of the unit and watch for any signs of rodents nesting inside.
What happens if you skip AC maintenance? 
Skipping the yearly tune-up means a steady decline in performance and a steady rise in energy consumption. Skipping the annual tune-up also gives minor issues a chance to become bigger, more expensive problems to fix later. Over time, if AC maintenance is neglected, the unit will have a shorter lifespan. More dust and dirt build up in the filters, which means the air conditioner has to work harder to cool your home. So you'll probably have higher energy bills, it can get noisier and parts can wear out faster.
Can I use a pressure washer on my air conditioner? 
No, do not use a pressure washer on AC units. Power washers spray much harder than a garden hose spray setting and can damage the coil.
Should outdoor AC units be kept in the shade? 
Outdoor central air conditioners are built to operate in extreme weather, so there’s no need for shade. In fact, plants and shrubs too close to your AC unit can restrict airflow, leading to a performance decline. If you’re planning yard work or landscaping updates, it’s a better idea to increase the amount of shade on your home itself. This will help keep it cooler indoors so your AC doesn’t have to work as hard.
How do I know if my evaporator coil is dirty? 
The main sign of a dirty coil is poor airflow. If your system is blowing cold but not blowing strongly enough, it could be a dirty evaporator coil reducing air pressure.
Can I move my outdoor air conditioner myself? 
It’s better to call a professional for help, as relocating an outdoor AC unit involves pumping out refrigerant from the system before moving it and reconnecting the lines and refilling refrigerant once it’s in the new position. EPA regulations require a certified technician to handle refrigerant. A qualified HVAC contractor will also consider things like: (1) Making sure the unit isn’t on an incline that works against refrigerant circulation. (2) Taking care the refrigerant lines do not have severe angles (which leads to leaks). (3) Lines may need to be replaced or extended, depending on how far you need them moved. If you need help relocating one or multiple outdoor air conditioners, give us a call and we’ll make sure it gets done correctly the first time.
Does Prompt offer emergency AC maintenance services? 
Yes, Prompt offers 24/7 AC maintenance services. If you are looking for a trusted local HVAC contractor, contact us today and we will provide reliable AC maintenance.
Our service area covers all of Waukesha County and surrounding areas, including:
Someone from our team will contact you.
Feeling comfortable at home and at work and taking care of the people in our lives.