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Jason Odrzywolski
June 2020
"Always quick and with quality. The owner is very knowledgeable on air systems. He’s a straight with you and doesn’t try to up sell. I&rsq
"Always quick and with quality. The owner is very knowledgeable on air systems. He’s a straight with you and doesn’t try to up sell. I’ve used his services as needed for the past 7 years and have always been very pleased."
Jeff Stillman
May 2020
"Read all the reviews from previous customers. Also was looking for a specific type of furnace (Goodman). Liked all the great comments about Ty and th
"Read all the reviews from previous customers. Also was looking for a specific type of furnace (Goodman). Liked all the great comments about Ty and that he installed Goodman products. I worked in the building trades and I remember when Goodman furnaces came out they had numerous problems. But after I did some research I found that they are rated very good with great warranty and good price. Just wanted to add what everyone else already said about Ty. When he tells you what time he will be there he is. Not pushy, gives you different bids on different furnaces and you make the decision on your needs and what you can afford. Thanks again to Ty and his helper Jack. Have heat again."
Ellie Salvatici
May 2020
"During this time of need (covid-19) Prompt heating and cooling really helped out. I received fast and professional service and the kind man was so ge
"During this time of need (covid-19) Prompt heating and cooling really helped out. I received fast and professional service and the kind man was so generous to do it free of charge! We are grateful and appreciative for this random act of kindness!! Thank you!!"
Meng T.
May 2020
"Ty came in clutch this time around. Two days before the holiday week and my water heater decides to expire. I called two local plum
"Ty came in clutch this time around. Two days before the holiday week and my water heater decides to expire. I called two local plumbers and they both were closed. Luckily last summer when Ty installed my new furnace he left his contact info on the vent. I called and he answered right away. Within a half hour he was already at my home troubleshooting the situation. The next day he installed a new unit and life was back to normal. He did a very good job, very thorough, and clean. Will continue to do business with him in the future."
Mary Smith
April 2020
"Ty came out to our home in the middle of winter when our thermostat failed. It was REALLY cold but he came within 2 hours. His price was very competi
"Ty came out to our home in the middle of winter when our thermostat failed. It was REALLY cold but he came within 2 hours. His price was very competitive and he did a great job! He also gave us some great advice as to where to keep the thermostat set so we could keep our heating bills down.We were very happy with Prompt and they will be the ones in the future for our heating/AC needs. Ty also gave us some good advice about our vents and we plan to call him later on this year. This is an excellent service!!!"
Chip M.
December 2017
Ty did a great job on our recent HVAC install. He was by far the most professional and honest in the quoting process. He reassured us with any questio
Ty did a great job on our recent HVAC install. He was by far the most professional and honest in the quoting process. He reassured us with any questions and was available. I highly recommend Prompt Heating A/C to anyone either service or new installs.
Josh H.
December 2017
Ty was so helpful and prompt when our air conditioner needed repairs! We are new home owners and he made sure to make this difficult situation less st
Ty was so helpful and prompt when our air conditioner needed repairs! We are new home owners and he made sure to make this difficult situation less stressful on us! He was out to our house the same day that we requested services, and had everything back up and running within a few short hours (during a heat spell as well when I'm sure the company was extremely busy). He was also so friendly throughout the entire process as well as trustworthy and personable! He was very knowledgeable about the air conditioner and knew exactly what we needed! We are definitely recommending Prompt Heating to everyone we know! Thank you so much Tie and Prompt Heating! Josh, Leah, and Corra
Jennifer L.
December 2017
Ty was the best ! Fair prices and was in and out before I knew it . Came on time as promised. I highly recommend him for any of your heating or coolin
Ty was the best ! Fair prices and was in and out before I knew it . Came on time as promised. I highly recommend him for any of your heating or cooling needs ! Thanks for getting me back in business during this heat wave!
Safe House Director
December 2015
Replaced all of the baseboard registers for our boiler heating system. He first had to remove all of the old baseboard heating registers and after ins
Replaced all of the baseboard registers for our boiler heating system. He first had to remove all of the old baseboard heating registers and after installing the new registers made the necessary updates to the actual boiler, filled and tested the system and will be back in fall to re-bleed the system, since by that time there will be more air in the system.
I am the property director of a "safe house" for pregnant women and their unborn child(ren) operated by a non-profit organization and supported by Lutheran churches in the Milwaukee, WI area. When taking over as property director I was told that the first floor of the house, the only area heated by a boiler, was never warm enough in the winter. Numerous companies had been called in the past and their general consensus was that the entire system needed to be replaced. Being skeptical and knowing that such a replacement would be cost prohibitive, I was able to find found someone who specialized in boilers and works at Prompt Heating.
I met him at the house early in 2015, during the winter. He checked out the boiler, the thermostat and the registers and in one visit was able to diagnosis the problem. While not new, the boiler was in good shape and adequate to heat the area. The problem was the baseboard registers which had initially been incorrectly installed (too close to the floor) and the fact that the register covers were not the correct ones and were actually blocking heat from radiating out into the rooms. Also, when the register covers were removed, he found that the "fins" which carry heat from the copper piping and then radiate it out were in deplorable condition - many twisted and bent in many directions.
He adjusted the boiler to optimal operation and did make some immediate adjustments to the thermostat, but the registers could not be replaced until there was no need for any heat. Following his visit he prepared a quote for the necessary work which was to include bleeding the entire system of the water in it, tearing out the old baseboard registers and installing all new baseboard heat registers. In addition, he updated some of the valves on the boiler and, tested the thermostat and bled the system of air along with checking for water leaks.
Once summer is over, prior to the need for heat, he will return to again bleed the system of any air that remains and again calibrate the thermostat. He did all of this work in a home that was at the time occupied by a number of pregnant women, some with small children, and caused no interference in any of their activities. In addition, the House Manager reported that the work area was kept very clean, remembering that there were small children in the house and at no time was anything left out or available that could cause harm to anyone.
His invoice was exactly as he had quoted and we have paid it promptly.
Aaron J
December 2017
Came out right during a winter heating emergency and had the problem diagnosed immediately. Needed to leave to get parts, but even that was faste
Came out right during a winter heating emergency and had the problem diagnosed immediately. Needed to leave to get parts, but even that was faster than the timeframe he gave me. Had heat restored right away. Explained everything he was doing before he did and gave me some maintenance tips before leaving. Fast service at reasonable prices.
Robert G.
January 2015
"No complaintsPlain and simple; he came when he said he would, the price was what was quoted, and our heat bill has already dropped. Everything was we
"No complaints
Plain and simple; he came when he said he would, the price was what was quoted, and our heat bill has already dropped. Everything was well explained and he's always available for follow-up questions."
Deb B.
January 2015
"Excellent service, prompt and experienced
Ty was very helpful, cleaning up a problem left by a much less reliable heating and a/c provider. He was re
"Excellent service, prompt and experienced
Ty was very helpful, cleaning up a problem left by a much less reliable heating and a/c provider. He was ready to complete all the repairs necessary, even ordering necessary parts which at Christmastime were cost prohibitive. He held the parts and told me to call when i was ready to have him finish the job. He returned in early March, completed the work and told me to call if i had problems. I will definitely call him for routine follow up. I encourage anyone to feel completely confident asking Ty for service."
